FEMA is actively collaborating with state and local authorities to determine the number of individuals who are currently missing in the aftermath of Hurricane Helene. According to Administrator Deanne Criswell, over 3,500 FEMA personnel have been mobilized, with 1,200 of them stationed in North Carolina to assist in search, rescue, and recovery operations.
Criswell highlighted the challenges posed by the extensive infrastructure damage, particularly to water, cell lines, and power systems. She emphasized the complexity of restoring these essential services due to the unique geographical layout of the Appalachian region.
To address the ongoing needs, FEMA is deploying additional personnel, acknowledging that the repair of certain facilities will require weeks rather than days. Criswell emphasized the long-term nature of the operation, emphasizing the importance of sustaining resources to meet the communities' needs for an extended period.
In response to the limited cell phone service in many areas, FEMA is working closely with telecommunications companies to introduce portable 'cell on wheels' (COWS) units. These units aim to enhance residents' ability to communicate with emergency services and their families.
While some improvements in cell phone service have been observed, Criswell noted that accessibility remains a concern in various regions. The agency plans to deploy additional resources to expand coverage and ensure broader access to communication services.
Criswell urged individuals who are struggling to locate their loved ones to contact 211, a dedicated helpline established to assist in accounting for missing persons.
