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Wales Online
Wales Online
Lauren Davidson & Stephanie Wareham

'Fed up' pensioner with arthritis says temperature in his house drops to 5°C because of broken boiler

A pensioner who suffers with arthritis says he is forced to wear multiple layers and go to bed early to keep warm as temperatures inside his home plummet to 5°C. Keith Johnson says a boiler issue has left him without heating in freezing temperatures.

Because of a leak in his boiler, the elderly man is forced to go upstairs four times a day to top it up with water otherwise he would be without heating completely. The "fed up" 77-year-old, who lives in Redbourne in Lincolnshire, says his housing provider Ongo are just "not bothering" to do anything about the problem.

Keith, who has lived in the house in St Andrews Close since 1966, told GrimsbyLive he first started having issues with his boiler on January 19, when he realised his heating was not coming on despite the cold temperatures. When he contacted Ongo to report the issue, he claims he was told the matter was not an emergency.

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