A family paid £1,720 for new flights back to Manchester Airport after an easyJet cancellation left them waiting for over eight hours.
Askir Ali, wife Sabrina Begum and their six-year-old child Sophia were left at Hurghada Airport in Egypt for over eight hours with no food or any explanation about why their flight was cancelled. After arriving at the airport at 5.30pm for their 10.05pm flight they were finally allowed through to the departure gates at 12.45am after purchasing new tickets.
Mr Ali said the family arrived only to see their flight cancelled with no explanation or alternative. He said he tried to contact easyJet on his phone but could not reach the relevant department and maxed out his phone bill to £250.
