A family of nine from Tulsa, Oklahoma, USA, saw their dream Alaskan holiday turn into a total nightmare after their cruise ship left them stranded following a bus mix-up. Things only got worse after the group of adventurers were fined an eye-watering $9,000 the following day.
Taking to their Facebook pages on Sunday (July 14), parents-of-six Caitlyn and Joshua Gault, along with grandmother Sharron McElmurry, shared a joint post explaining how Norwegian Cruise Line (NCL) had left their group behind in Ketchikan, Alaska, while on an excursion sponsored by the liner.
Describing the incident as a “horrible ordeal,” the family’s adults explained that they had been on a lumberjack show excursion, booked through NCL, but they found themselves left behind when non-ticketed passengers from another ship were given their seats on the dedicated excursion bus back to the port.