A 'raging' family say their trip to Thorpe Park was 'ruined' because staff refused to let a mum with one arm go on the bigger rides with her children. Matthew and Lisa Johnstone, of Huthwaite in North Nottinghamshire, made the visit to the theme park as a birthday trip for their 11-year-old son who wanted to "go on all the big rides" with the family now that he's tall enough.
The pair took their two children, Toby and Ava, 13, on holiday from Sunday, May 29, to Wednesday, June 1, and visited an array of destinations, including Legoland and Windsor Castle, before meeting friends at Thorpe Park on their last day. The first ride they said they attempted to go on at Thorpe Park was Stealth, a launched rollercoaster.
But that's when issues with Mrs Johnstone getting on arose. She said: "My husband has a RAP (Ride Access) card, we got on the ride and sat down, then I was approached by a steward who asked about my 'amputation' and, when I showed them it was above the elbow, I was told I was unable to ride - even though I said I'd been on everything at AT (Alton Towers). Having to get off the ride was very degrading and also then made my son nervous, he subsequently did not like the ride."
