A homeless family-of-five have been crammed into a hotel room where children are bitten by bed bugs and nails protrude from beds.
They say they've been left to sleep on the floor of the temporary accommodation in Birmingham after being booted out of their privately rented home at short notice.
Sarah and Mohammed, who have three young children, have been forced to hang towels from windows as makeshift curtains, wash dirty dishes in the bath and use pillows as a mattress for their toddler.