A horrified family had a "holiday from hell" at a "vile" holiday park - which they claim included mouldy rooms, a stained fridge and smashed-up fire alarms. Mum-of-two Maria Devoy, 42, took her children and her mum Pamela, 62, for what they thought was going to be a lovely break away at Pontins Prestatyn in North Wales - but they were horrified by what they found when they arrived.
The family, who travelled from Birkenhead in Merseyside for the five-day holiday, said they couldn't believe the state of the holiday resort when they arrived, with nowhere to buy food on site as the two advertised restaurants were "non-existent", the vending machines were switched off and the arcade was unavailable, to the disappointment of Maria's children, aged 12 and 10, the Liverpool Echo reports.
When they checked into their room, they found it was full of mould, the fridge had "yellow stains", the fire alarm was "smashed off", the windows were filthy and wouldn't open and there was a massive hole under the sink which was full of rubbish. As a family that love swimming, they were even more disappointed to learn that the pool was shut.
