A British family have called on TUI to refund their holiday after the trip quickly became a "nightmare."
Hoping to have a pleasant 11-night stay in the sun, Shaun Caudwell, 37, had headed to Turkey with his wife, Vanessa, 33 and their five children.
Flying out to the popular destination on September 19, the family were quickly left unhappy over a number of problems, including a strong smell of sewage at their hotel.
