A woman has slammed Ryanair after her seats were reportedly allocated to someone else - even though she claims they had been paid for.
Sue Graham went on holiday to Benidorm with her husband Eric and step-daughter Sophie. Their problems began as they were about to embark on their return flight to Liverpool John Lennon Airport.
Ryanair has since responded claiming the issue occurred because the woman had booked with On the Beach travel company rather than directly with the airline.
