A family claim they have been left £10,000 out of pocket after being stopped from boarding a flight as their names were the wrong way round.
Tina Cribb insists the error was not made by them, and they were not aware of it until they collected their tickets at Manchester Airport. The group of nine, who booked their flights via Trip.com, are said to have been in tears as an Aer Lingus worker blocked them from the flight to Orlando.
The Cribbs bought a new set of tickets for the following day in a bid to salvage the holiday, but now they're thousands of pounds out of pocket, the Mirror reports.
