Families claim that a group of rowdy guests ‘pooed in the showers’ at a luxury theme park resort and also left a four-year-old child with a black eye. Reviews left by customers on Tripadvisor reveal incidents of anti-social behaviour at Flamingo Land in Kirby Misperton, North Yorkshire, during the bank holiday weekends in April and May.
According to several one and two star reviews, visitors were greeted by ‘chaos’ as staff reportedly were unable to control the disruptive guests. Reviewers claim they received abuse from the group who used ‘vile language’ and left the site strewn with smashed glass and dog muck.
Reviewers reportedly said that the campsite was ‘lawless’ at night and one wrote: “If you want a family friendly place, this is not the place to go.” Flamingo Land customer service team responded to complaints by apologising and saying their security team had worked 'tirelessly' across the site, with offenders being 'removed' from the site.