Twenty families a day are feared to be leaving themselves without power and heating because they cannot afford to top up pre-pay meters.
The number of households who “self-disconnected” after running out of credit more than doubled last month, according to Citizens Advice. One of the charity’s frontline staff warned: “In over 20 years of advising, this is the worst it’s ever been.”
Many have had to switch to the meters as they are behind on bills. The average arrears of people contacting CA about energy costs are £1,446.
