Furious families have blasted a sub-par Christmas grotto which left kids “questioning if Santa was real" with one five-year-old outing him as “an imposter”.
Organisers of the Christmas with Paddington Santa's Grotto experience insist it is a “high-quality experience” but a string of negative reviews on Facebook and Trip Advisor tell a different story.
Visitors said they felt rushed through the grotto, which includes a walk through a Christmassy recreation of the London street where Paddington bear lives with the Brown family, before heading into their home to meet Santa's elves and Paddington himself. Families then get to individually meet Santa where children are given a gift, the Manchester Evening News reports.
