
Technology is often promoted as a tool to reduce human error in criminal investigations. But when used without proper verification, it can lead to devastating mistakes. For Angela Lipps, a grandmother from Tennessee, that mistake cost nearly six months of her life.
Authorities in Fargo, North Dakota, affirmed Lipps was part of a bank fraud scheme after facial recognition software linked her to surveillance footage from a local bank. The match turned out to be wrong — but not before Lipps had already spent months behind bars.