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Bangkok Post
Bangkok Post
Business

Facebook's Most Popular Posts Were Trash. Here Is How It Cleaned Up.

Facebook says it is cautiously optimistic of the progress it has made as it works to improve content quality on the platform. (Photo: AFP)

Earlier this year, Meta Platforms Inc. quietly convened a war room of staffers to address a critical problem: virtually all of Facebook's top-ranked content was spammy, oversexualized or generally what the company classified as regrettable.

Meta, Facebook's parent company, had historically been reluctant to judge what goes viral on its platform, trusting its recommendation systems and users to surface the best content.

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