The Nagpur Bench of the Bombay High Court stayed an order of a consumer redressal commission directing Facebook India Online Services and META Platforms to pay ₹25,599 to a man for non-delivery of a product purchased online and fraudulent advertisement.
On September 15, a single Bench of justice Manish Pitale heard two petitions filed by Facebook India Online Services Pvt Ltd and META Platforms Inc against the order by the District Consumer Dispute Redressal Commission, Gondia. The Commission had directed the companies to pay ₹599 to a person for non-delivery of a product purchased online and ₹25,000 for causing mental agony.
Tribhuvan Bhongade, a daily wage labourer, claimed, “he had seen an advertisement on Facebook by one Marya Studios selling Nike shoes for ₹599. He stated that he had placed an order for the shoes and made payment using his debit card in September 2020, but he never received the shoes. He further claimed that he had tried calling on the customer care number of Marya Studios, where a person further duped him of ₹7,568.”
