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The Guardian - UK
The Guardian - UK
National
Jess Clark

Facebook and WhatsApp owner urged by UK bank to act on fraud as scams soar

The logo of social networking site Facebook is displayed on a laptop.
TSB said customers on Meta’s Facebook, WhatsApp and Instagram were affected by fraud in the categories of impersonation, purchase and investment. Photograph: Dominic Lipinski/PA

Meta has been urged to take action to protect customers from fraud, after TSB said scams via the social media company’s platforms Facebook, WhatsApp and Instagram have soared.

The UK bank said there had been a huge jump in the number of scams originating from Meta-owned sites and apps, releasing research that shows they now account for 80% of cases within TSB’s three largest fraud categories: impersonation, purchase and investment.

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