Ubiquitous on Bengaluru’s streets, the autorickshaw should have been the most effective last-mile connectivity option. It is a no-brainer, at least on paper. Yet, the lack of an effective price regulatory system has made a mockery of the auto meter, further pushing the city’s unsustainable, explosive growth of private vehicles. Can Metro Mitra and other options in the pipeline reverse this decline?
Developed for a mobility partnership with Bangalore Metro Rail Corporation Limited (BMRCL) and expected to be operationalised soon, Metro Mitra app promises to be a game-changer. But can it change the public distrust of many such initiatives in the past that eventually failed to deliver? Exasperated by the inaccessibility and frequent cancellations by autos attached to aggregator platforms, commuters are desperate for a system that actually works.
