Gen Z workers may know their way around the latest gadgets and AI tools better than anyone. But bosses consistently have one complaint about their young new hires: They lack basic people skills. Schools taught them how to type and code, but not how to speak up in a meeting.
One exec took matters into his own hands. Richard Roper, president of Marsh People and Investment (Hong Kong & Macau), is a father of three: a zillennial, a Gen Zer, and a Gen Alpha. When his two eldest daughters were ready to start working, he didn’t just wish them luck.
