Though we've now reviewed both the OnePlus 12 and OnePlus 12R (and found them to be really quite good), we still had some questions that our time with the phones themselves couldn't answer. Like why OnePlus doesn't seem interested in offering the same length of software support as some of its biggest rivals, and also how its latest devices were faring as they get closer to going on sale.
Fortunately, in an exclusive interview with Tom's Guide, Kinder Liu, OnePlus' COO and president, was able to shed some light on the OnePlus 12 series, including why you get four to five years of updates, rather than seven.
