If you're a McDonald's fan with a sweet tooth, you'll know all too well of the disappointment faced when you're told the ice cream machine is broken.
You may also wonder to yourself, why is it that the machine also typically seems to be malfunctioning whenever you fancy a cold dessert most? Do they need better technicians? Is the equipment faulty?
Well, one social media user who claims they used to work at the highly-popular fast food franchise has explained their own version of accounts as to why customers are frequently told about run down soft scoop machines.