Evri has been ranked as the worst parcel courier by users at MoneySavingExpert. Meanwhile Amazon Logistics came top of the annual poll.
Evri rebranded from Hermes in March 2022 amid concerns over how it handled parcels. But MSE users ranked the new-named company 'significantly worse' than its predecessor.
MSE says Evri said 99% of its 700 million parcels it handles each year are delivered on time. But it says the service had slipped over the Christmas period due "a unique set of challenges", including unprecedented volumes, Royal Mail strikes and labour shortages.
