A woman who ordered a £150 beauty advent calendar was "absolutely gutted" after Evri delivered the package with all 12 items missing.
Charlie Marie bought a Charlotte Tilbury 12-day beauty advent calendary online on December 28 and was looking forward to using the renowned make-up brand's high-value items inside.
But when the package was delivered to her on January 4 by courier company Evri - formerly called Hermes - she was "devastated" to find the calendar was empty.