An executive recently described artificial intelligence (A.I.) as being like “giving everyone a superpower.” That is an exciting vision, with the equivalent of A.I. assistants eliminating dull tasks, providing useful support, and enhancing people’s capabilities. But you can’t just give someone a superpower and expect them to be able to use it.
Business and HR leaders looking to master these superpowers will need to train their people to work with A.I., hire the talent to build those A.I. tools, and keep that talent so they can grow your A.I. capabilities. For companies that can pull this off, the rewards in terms of productivity and new value will be significant.
