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Windows Central
Windows Central
Technology
Kevin Okemwa

Even Microsoft says that AI chatbots get dumber the longer you talk to them — a paired study with Salesforce shows reliability tanks by 112% over 200,000 chats

UKRAINE - 2024/12/29: In this photo illustration, the artificial intelligence (AI) apps of Le Chat by Mistral AI, DeepSeek, ChatGPT, Google Gemini, Copilot and Claude AI by Anthropic are seen on a smartphone screen. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images).

Top AI research labs have released sophisticated AI models and subsequent chatbots to cement their brand names in the ever-evolving landscape, which is honestly becoming difficult to keep up with. However, users often lodge complaints about these offerings, citing hallucinations or outrightly wrong responses to queries.

A research paper by Microsoft Research and Salesforce analyzed 200,000+ AI conversations from the most advanced Large Language Models (LLMs), including GPT-4.1, Gemini 2.5 Pro, Claude 3.7 Sonnet, o3, DeepSeek R1, and Llama 4, and revealed that these tools often get "lost in conversation" when tasks are broken into a natural, multi-turn conversation (via NeuroNad).

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