Eurovision volunteers are to get the “first of its kind” training ahead of the contest in May.
The training has been designed to “alleviate the fear of saying the wrong thing or worrying about how to communicate when there are language barriers or cultural differences".
Being delivered by Liverpool City Council in partnership with several organisations including National Museums Liverpool and St John’s Shopping Centre, businesses across the region are being given the opportunity to take advantage of free resources to "ensure every single visitor receives the warm, inclusive welcome Liverpool is known for”.