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The Guardian - UK
The Guardian - UK
Technology
Aisha Down

EU threatens to act over Meta blocking rival AI chatbots from WhatsApp

European Union Meta WhatsApp United States Donald Trump Teresa Ribera Thierry Breton European Commission
WhatsApp logo
A Meta spokesperson says: ‘The facts are that there is no reason for the EU to intervene in the WhatsApp Business API.’ Photograph: Thomas White/Reuters

The EU has threatened to take action against the social media company Meta, arguing it has blocked rival chatbots from using its WhatsApp messaging platform.

The European Commission said on Monday that WhatsApp Business – which is designed to be used by businesses to interact with customers – appears to be in breach of EU antitrust rules.

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