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The Hindu
The Hindu
National
Vikas Dhoot

EPFO’s IT system collapsing, software causing wastage of time: officers send SOS to Centre

EPFO Bhupender Yadav

Officers of the Employees’ Provident Fund Organisation (EPFO) shot off an unusually grave missive to the Central government on Wednesday, slamming its inaction on fixing the fund’s archaic and “collapsing” software systems, and finalising replacements for old servers that would likely stop working by January 2024.

In their communique to Union Labour and Employment Minister Bhupender Yadav, the officers cited a sharp surge in pending claims and grievances from EPFO’s members. Hinting that the situation is likely to get worse, they stressed that they must not be held responsible for issues beyond their control.

Huge corpus, tiny IT budget

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