No, the customer is not always right! Customers need to understand that being rude to staff isn’t just horrible—it can also backfire immensely. Sometimes, raising your voice at others is about the worst thing you can do.
Especially if they work at a bank call center like redditor u/Antek_Ash. She shared how she used company policy to knock an extremely entitled customer down a few pegs. Scroll down for a reminder that treating the people who handle your money with politeness is probably a good idea.
