“We want to be held to account …” said Ruth Kelly, the new public face of the English water companies, last week, briefly raising hopes of a moment of reckoning for the industry’s past (and current) sewage spills. Then the chair of Water UK clarified what her version of accountability covers. The companies wish to be held to account “… for putting it right”.
The past 30 years, we were invited to think, should be considered an unfortunate chapter in which the industry, terribly unfortunately, didn’t give sewage spills enough attention while other investments were prioritised. That was the gist of her apology. “By and large, the water companies were carrying out their legal responsibilities but … what’s legal is not necessarily the right answer or what people expect,” she argued on BBC Radio 4’s Today programme.
