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Daily Mirror

Business

Laura Sharman

Energy firms not doing enough to help struggling customers with bill hikes, warns Ofgem

Ofgem Scottish Power Utilita

Energy suppliers have been warned they are not doing enough to support customers struggling to pay their bills.

Ofgem found that all but one of the UK's energy suppliers need to make improvements and meet their obligations when it comes to helping customers with financial difficulties.

The Government has announced a £2,500 annual cap on household energy bills for the typical household until 2024 as Brits battle mounting costs and record inflation.

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