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Evening Standard
Evening Standard
Business
Jonathan Prynn

Energy customers who had prepayment meters forcibly installed to get £1000 compensation

Thousands of customers had prepayment meters forcibly installed in early 2023 (Alamy/PA) -

Thousands of energy customers who has prepayment meters installed without their permission will be entitled to up to £1000 compensation.

Regulator Ofgem today said suppliers who breached the rules when installing meters will have to pay a total of £18.6 million in compensation and debt write off to at least 40,000 customers.

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