Energy companies forcibly installing prepayments meters by "breaking into homes" is widespread in Scotland, a charity has claimed. Poppy Ives, from South Seeds in Govanhill, Glasgow, said she worked with many people who have had their meters forcibly changed.
"So many customers are vulnerable," she said, speaking to BBC Scotland's The Nine on Thursday evening. "They'll have small children in the home, they'll have health conditions.
"The area we work in is a very diverse area, so English is not the first language for a lot of clients. If they're getting letters through, they're not necessarily understanding what's happening. I see warrants and meters being changed for these customers all the time."
