The Kerala government is committed to improving the quality of service delivery to its people as well as facilitating resurgence in the economy through multiple measures, including digital governance and ease of doing business, Governor Arif Mohammed Khan said in his policy address at the fourth session of the 15th Kerala Legislative Assembly on Friday.
The COVID-19 restrictions have highlighted the relevance of digital technologies to ensure outreach and access. Efforts are under way to make Kerala an e-governed State in 2022. They include universalisation of the e-office digital platform in all departments and public institutions, providing over 500 services online and incorporating single sign on facility, including payment gateways, bringing about Aadhaar vaults and unified registry to dispense with the need for multiple certifications for multiple purposes, creating digi lockers for people to store important documents and records, setting up dashboards for tracking progress of applications and service delivery, and online personnel management systems. The digital services will extend to business applications as well.
