From queries about when the best time is to see a UFO in Bonnybridge to a request for info on whether they should bow to a famous penguin at Edinburgh Zoo, staff at Edinburgh's Travelodge hotels have had some bizarre questions aimed at them over the past 12 months.
One of Scotland’s largest hotel chains, the firm, which has eight hotels across Edinburgh, has just revealed some of the bizarre customer requests they've had this year.
As well as the above, staff at Edinburgh Haymarket Travelodge had people asking if the hotel would supply a hairdresser to "cut a fringe into their hairstyle for the Fringe Festival".
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This year’s audit of these bizarre requests revealed a bigger interest in the Royal Family and protocols than ever before.
A confused guest staying at Edinburgh Central Waterloo Place Travelodge asked the hotel manager to clarify as to whether he had to bow to Edinburgh Zoo’s most famous resident Brigadier Sir Nils Olav - a king penguin who is the mascot and colonel-in-chief of the Norwegian King's Guard.
Whilst, a customer staying at Edinburgh Central Travelodge asked the Bar Café supervisor that, as it was their son’s birthday; could the team create a large pyramid of pizzas for him as It was his favourite food and they thought he would like this better than a birthday cake.
This year’s audit also revealed a growing trend of customers asking hotel teams to record voice messages on their phones because they love their regional accents. A receptionist at Edinburgh Haymarket Travelodge was asked to send a voice note pretending to be Sean Connery to a customer’s Grannie as a birthday surprise.
Travelodge Spokeswoman, Shakila Ahmed, said: “Following a very difficult two years, holidaymakers have taken full advantage this year to enjoy everything they have missed during the pandemic and this includes holidays and business trips.
"We have experienced a significant increase in bookings across our 41 Travelodge hotels in Scotland this year, with holidaymakers taking more short breaks and turning a concert or sporting event into a Minication.
"Also with more Britons holidaying on British shores than ever before our hotel teams in Scotland have also received a high volume of interesting requests and questions especially around Scottish attractions, locations, local dishes, customs and traditions.
"Where possible, our hotel teams will go above and beyond to help customers as they relish a good challenge. However, there are some requests beyond their control such as getting ordained to officiate a wedding at Stirling Castle, catching a Cullen Skink, organising for a family to feed the wild haggis and arranging a visit from the Loch Ness Monster.”
Listed below are the top 5 most interesting and bizarre customer requests received by Travelodge hotel teams in Edinburgh during the last 12 months.
Request |
Hotel |
| |
|
It’s my son’s birthday; can you create a large pyramid of pizza’s for him? It’s his favourite food and I thought he would like this better than a birthday cake. |
Edinburgh Central Travelodge |
What is the best time to spot a UFO in Bonnybridge? |
Edinburgh Central Queen Street Travelodge |
Do I need to bow to Brigadier Sir Nils Olav at Edinburgh Zoo? |
Edinburgh Central Waterloo Place Travelodge |
Will you cut a fringe into my hairstyle for the Fringe Festival? |
Edinburgh Haymarket Travelodge |
Can you record my voicemail in your best Scottish accent so it sounds like Sean Connery? |
Edinburgh Haymarket Travelodge |
| |
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