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Edinburgh Live
Edinburgh Live
National
Jacob Farr

Edinburgh mum and daughter forced to use food bank after JustEat take 100% cancel fee

An Edinburgh mum is furious after JustEat took £48 out of her account for an order that she says she cancelled before a driver was assigned.

Caitlin, who lives with her three-year-old daughter who has autism, says that the company has essentially taken their week's food budget for nothing and left them reliant on a food bank.

The caring mother ordered a food shop on Friday May 26 at 11.36am from Asda in Chesser using JustEat but at around 11.58am she received a response saying that there were several items that were unavailable.

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