A new campaign has been launched to urge people to talk to friends and family of support about money worries in a bid to raise awareness of the help available.
Scottish charity Advice Direct Scotland launched the COST Conversations campaign, urging Scottish bill payers to have 'open and honest' conversations which can help them be aware of sources of support, which in turn prevents people struggling alone.
Robert Norris, 88, from Duddingston in Edinburgh was landed a bill of around £1,300 after being switched to Shell Energy when his original supplier, Zebra Power, went bust in August 2021.
