An Edinburgh hotel has apologised after a guest complained about the pillows in her room - and urged people not to visit.
Yotel, on Queen Street, has a respectable four stars on Tripadvisor with many praising its location, service and cleanliness. It comes in at 112 out of 166 hotels.
However, one guest was left unimpressed after the pillows led to a bad night's sleep and claimed to have caught staff 'arguing with each other'.
