An Edinburgh hotel has said sorry after a guest was left 'almost feeling guilty' during her stay.
The Crowne Plaza - an IHG hotel is situated on Royal Terrace in Edinburgh and is classed a four star hotel. It boasts a large courtyard and is a short walk to the city centre. While many guests rate it with four stars on Tripadvisor, one guest was not impressed with her stay.
Taking to Tripadvisor, she said that it was 'not too good', leaving just two stars and complained about the size of the rooms, the Wifi and staff who made her feel 'almost guilty' when she asked for a towel.
