An Edinburgh hotel has apologised after an guest left a seething review.
The woman had travelled up from England and sayed in easyHotel in the city centre. Although it has stunning views of the castle, the guest was left underwhelmed with the cold small room and claimed the bed was dirty with a stained mattress protector.
She went on to say how she could hear every conversation people on the street had, adding that the window seemed to be 'paper thin'.
