An Edinburgh hotel has apologised after a guest hit back after a girl's night out.
The guest took to Tripadvisor to explain how they were told to wait until their room at Malmaison in Leith was ready and claimed the service in the restaurant was slow.
She wrote: "We booked to stay for a girls' Christmas night away. Rooms were okay. We had trouble getting into the bar after check in as it was locked. Reception had told another couple they could go wait in the bar as their room wasn’t ready.