An Edinburgh family has been left fuming after their holiday plans - years in the making - were nearly ruined after their flight was cancelled hours before they were due to fly.
Frances Mitchell booked a trip to Florida all the way back in 2019 for her silver anniversary with her husband Paul and son Samuel. Three years of Covid meant they had to continue to put off their plans until, this year, they were finally able to go ahead.
However, their long anticipated trip was thrown into jeopardy when British Airways emailed them the night before their flight to tell them it was cancelled. Forcing them to make new plans at the last minute.