An Edinburgh hotel has apologised after a guest was woken up 'a number of times' while staying in the four-star establishment.
The Raddison Blu hotel situated on the buzzing Royal Mile is ranked a respectable 4.5 stars on TripAdvisor with the majority of customers rating it as excellent and very good. However, with it being in the city centre, the street outside can be busy but guests are provided with earplugs.
One guest was left disgruntled and took to the review site leaving just two stars. They added: "Some of the rooms have very poor soundproofing and coupled with some nearby pubs, it meant I was woken up multiple times.