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Edinburgh Live

National

Lee Dalgetty

Edinburgh bar bosses saddened as customer complains of server's 'hostile manner'

Edinburgh Ryanair

A city centre eatery in the capital has said they were "saddened" to hear of a customer's negative experience.

The guest, who took to TripAdvisor to review their visit, claimed their time at Bar Soba on Hanover Street was "awful". Looking to use a birthday voucher, they were told it wasn’t valid in a "hostile manner".

The customer left a scathing review, which states: “Awful service, was told I couldn’t use a £15 birthday voucher on a Saturday.

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