An Edinburgh British Airways passenger has been left "angry" and "tired" after one of his luggage bags, containing valuables, has been lost for a third time since flying with the airline.
Neelabh Gupta, a PhD student at the University of Edinburgh, took to social media to complain to British Airways, saying it was the third time that they had lost his luggage.
In a tweet posted on Tuesday, March 1, he said: "24 hours, there is still no update about the bag. This is the third time @British_Airways has managed to misplace my check-in luggage. @HeathrowAirport @EDI_Airport, please provide updates as soon as possible."