Staff at a popular Edinburgh Airport back were forced to respond to a scathing TripAdvisor review in which a customer fumed about how their pint was poured.
In the savage one out of five star feedback, the drinker seethed at 'terrible service by a horrible barmaid' after they returned to the bar demanding their glass be topped up with more lager.
The General Manager has since responded to say their staff will do all they can to ensure this doesn't happen again.