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Bristol Post
Bristol Post
National
Mary Stone

EasyJet passengers describe holiday nightmare after being left stranded at airport

EasyJet passengers flying from Lisbon to Bristol have blasted the airline for its "really poor" performance. Travellers claim the airline issued confusing information about whether their plane was cancelled.

The flight, scheduled to leave Lisbon, Portugal at 12.25 on April 1, was eventually cancelled last minute, with many of those expecting to be onboard claiming there was no support offered by staff.

There were simillar complaints made by passengers due to fly out from Bristol to Lisbon later that day at 16.15. Would-be holidaymakers alleged the flight was cancelled at late notice, with staff advising customers to "take the ferry."

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