A 84-year-old grandfather was prevented from using his bank account for 10 weeks after it was frozen in error.
James Campbell couldn't even access money to pay his wife's care home feels after a Santander fraud team blocked his account and launched an investigation. He resorted to living off a credit card to get by, landing him with fees and charges.
The hearing and sight impaired retired RAF policeman made multiple trips to his local branch in East Kilbride to try and sort out the problem, but was told staff couldn't help, the Daily Record reports.
