A Belfast family have been forced to cancel their summer holiday due to a delay in processing a passport renewal.
Roisin Thompson, from the Ballyhackamore area of East Belfast, said they were forced to cancel their trip to Majorca as her 11-year-old son's passport renewal was delayed.
The renewal application was sent off on May 1, and Roisin said any attempt to contact the passport office for an update in the weeks after proved futile.
