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The Guardian - AU
The Guardian - AU
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Giselle Au-Nhien Nguyen

Dystopian and dehumanising: that’s what it felt like when I was interviewed by an AI assistant

Close-up of a robot's hand selecting a job candidate's photograph
Is the use of AI to interview job candidates a sign of the job losses to come?
Photograph: AndreyPopov/Getty Images/iStockphoto

Over the past 15 years of my working life, I’ve done a lot of interviews for a lot of different jobs and industries: call centre operator, social media manager, bookseller, copywriter, library worker. Recently, after completing my first year of a master’s degree in early childhood and primary teaching, I applied for a preschool education role and experienced a first: being interviewed by AI.

I’d heard of this practice and was aware of its shortcomings, from how demoralising it is to the risk of discrimination.

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